State Farm® Insurance Agent Douglas Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aronica Knight
September 5, 2024
5
out of
5
rating by Aronica Knight
"Davison is always knowledgeable at services offered and she is very helpful. Great customer service."
We responded:
"Thank you for your kind words and 5-star review recognizing Davison! We're committed to providing great customer service and appreciate your feedback!"
Lona Lynn Murray Turner
September 3, 2024
5
out of
5
rating by Lona Lynn Murray Turner
"Always there to help. My husband passed away and they have been by my side. Helping me with all my insurance needs"
We responded:
"We're glad we could be there for you during such a difficult time. We're committed to supporting you with all your insurance needs and appreciate your trust in us!"
Payal Patel
August 31, 2024
5
out of
5
rating by Payal Patel
"I wanted to take a moment to express my sincere appreciation for the outstanding service provided by Alexis. From the moment I first contacted her, she was professional, friendly, and incredibly knowledgeable. She took the time to thoroughly explain all of my options, ensuring that I fully understood the coverage I was selecting. What stood out most was their genuine care and attention to my individual needs. Alexis didn't just try to sell me a policy; they made sure I was getting the right protection for my situation. They were always available to answer questions and provided timely follow-ups, making the entire process seamless and stress-free. Thanks to Alexis, I feel confident and secure with my insurance coverage, knowing I have someone I can trust on my side. This level of service truly goes above and beyond, and I couldn't be more satisfied with my experience. State Farm is lucky to have such a dedicated and customer-focused agent on their team!"
We responded:
"Thank you so much for sharing your wonderful experience with Alexis! It's fantastic to hear that the service provided was professional, friendly, and knowledgeable. Taking the time to thoroughly explain all your options and ensuring you understand your coverage is exactly the kind of service we strive to provide."
Becky Smith
August 30, 2024
5
out of
5
rating by Becky Smith
"Professional and polite employees. I trust State Farm for my insurance needs. Anna and Alexis have always been so helpful to me and they treat you as Family! Thanks State Farm Family 💗"
We responded:
"Thank you so much for your 5 star review Becky! We really appreciate you being such a great client for many years!"
Rolando Gonzalez
August 29, 2024
5
out of
5
rating by Rolando Gonzalez
"Davison was very knowledgeable and helpful and got my questions answered quickly and helped me make the best decision."
We responded:
"Thank you for sharing your experience! It's awesome to hear that Davison was able to provide you with the information you needed and assist you in making the right decision. Your feedback is greatly appreciated!"
Danyel Williams
August 29, 2024
5
out of
5
rating by Danyel Williams
"My agent is the BEST!! She was able to work with me really well through my financial hardship and I am forever grateful. I love state farm and they have hired the most customer service friendly agent ever!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that the support provided made such a positive impact. Your kind words about the customer service are greatly appreciated. We're so glad to have you as a customer!"
Elijah Frazier
August 13, 2024
5
out of
5
rating by Elijah Frazier
"Tyler Gruben the agent that assisted me throughout the process of auto insurance for our vehicle was courteous and professional at all times and also patient throughout this process."
We responded:
"Thank you for sharing your experience, Elijah! We're so glad to hear you had a positive experience working with Tyler for your auto insurance."
Joseph Padgett
August 6, 2024
5
out of
5
rating by Joseph Padgett
"Great office and very helpful staff. Davison was extremely easy to speak with and worked quickly to get a quote and has been helpful and responsive with any questions or concerns."
We responded:
"Thanks for the fantastic review, Joseph! It's wonderful to hear that Davison made the process smooth and efficient for you. We're always here to help with any questions or concerns you may have!"
Adrienne Brown
July 24, 2024
5
out of
5
rating by Adrienne Brown
"My experience with Davison was amazing. She was very professional, helpful and efficient. She is truly an asset and exceeded my expectations"
We responded:
"Adrienne, thank you for sharing your positive experience with Davison! We're thrilled to hear she exceeded your expectations and provided professional, helpful, and efficient service. Your feedback means a lot to us!"
Matthew
July 20, 2024
5
out of
5
rating by Matthew
"Love This Agency, Thank yall for everything!!"
We responded:
"Thank you, Matthew! We're so glad to hear that you love our agency. Thank you for your kind words and support!"
Mandy Hartman
July 12, 2024
5
out of
5
rating by Mandy Hartman
"Anna is absolutely amazing and so efficient. She was wonderful to work with."
We responded:
"Thank you for the kind words, Mandy! We're thrilled to hear that Anna provided you with amazing and efficient service. We appreciate your feedback!"
Brenda McCallum (BrottsFurBabies)
July 11, 2024
5
out of
5
rating by Brenda McCallum (BrottsFurBabies)
"Douglas Phelps - State farm is wonderful. They are always kind, courteous, more than helpful and professional. If road side assistance is ever needed they make it easy with fast response to send help. I would never use any other Insurance agency. They really care about their clients. I highly recommend."
We responded:
"Thank you so much for your kind words, Brenda! We are thrilled to hear about your positive experience with our team and our roadside assistance service. We truly value your recommendation and are grateful for your trust in us. If you ever need anything, please don't hesitate to reach out."
Greg G
June 6, 2024
5
out of
5
rating by Greg G
"Great company Destiny is an awesome agent"
We responded:
"Thank you for the positive feedback, Greg! We're glad to hear that Destiny provided you with excellent service. We appreciate your support!"
Jessica Sirois
June 4, 2024
5
out of
5
rating by Jessica Sirois
"It’s rare I entertain calls from insurance companies about being able to lower my rate but I’m glad I did! Tyler was super helpful. The process was quick and easy. He was able to able to lower my rate and add renters insurance for less than what I was paying previously just for my car insurance."
We responded:
"Thank you for giving us the opportunity to review your policies, Jessica! We're thrilled to hear that Tyler was able to assist you in lowering your rate and adding renters insurance. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Clarence Collins
June 3, 2024
5
out of
5
rating by Clarence Collins
"Destiny saved me plenty of money! Ask for her for all insurance needs, very detailed."
We responded:
"Thank you for the glowing review, Clarence! We're thrilled to hear that Destiny provided you with excellent service and saved you money. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future."
Lloyd LaFountain
May 31, 2024
5
out of
5
rating by Lloyd LaFountain
"Great attitude, great rates, and great service!!"
We responded:
"Thank you, Lloyd! We're thrilled to hear that you had a positive experience with us. We strive to provide great rates and excellent service. We appreciate your feedback!"
Angie Marple
May 6, 2024
5
out of
5
rating by Angie Marple
"Friendly staff. Competitive rates."
We responded:
"Thanks for the five star review! We really appreciate your business!"
Jonathan Allen
April 26, 2024
5
out of
5
rating by Jonathan Allen
"I just moves to GA for work and needed new car and renters insurance. Anna was fantastic and took care of me promptly. She and the SF team made everything easy to get moved down here. Excellent customer service."
We responded:
"Welcome to Georgia, Jonathan! And, welcome to the Douglas Phelps State Farm Insurance Agency. We're so glad Anna could assist you with your auto and renters insurance. Let us know if you have questions or need anything in the future. We're always here for you!"
sam roth
April 25, 2024
5
out of
5
rating by sam roth
"I used Progressive and wasted money. Tyler saved me $100 a month!! He was awesome, nice and personable, and did I mention saved me $100 a month?!!! Call this guy, save money!"
We responded:
"Thank you for sharing your experience working with Tyler, Sam! We're so glad he could assist you with your insurance needs and save you some money. Our team appreciates your 5-star review!"
Sonya Peacock
March 20, 2024
5
out of
5
rating by Sonya Peacock
"Thank you so much for your excellent service, patience and consideration of my insurance needs Tyler Gruben. Pleasant Experience while purchasing my Life Insurance Policy."
We responded:
"Thank you for sharing your 5-star experience, Sonya! We're glad to hear Tyler assisted you with your life insurance policy. We appreciate you choosing the Douglas Phelps State Farm Insurance Agency for your life insurance needs."
Marshall Garrett
January 11, 2024
5
out of
5
rating by Marshall Garrett
"Destiny was very kind and helping with my insurance policy"
We responded:
"Thank you for your 5-star review, Marshall! We're so glad to hear you had a great experience with Destiny. We appreciate your kind words and positive feedback."
Jenni Tuya
October 25, 2023
5
out of
5
rating by Jenni Tuya
"Anna is hands down the best insurance agent I’ve ever had. She is very professional and knowledgeable about all of the different coverages. 10/10"
We responded:
"Thanks for the five star review Jenni! Anna has been an outstanding part of our team for many years. Thank you so much for your business!"
Leslie Mackey
October 3, 2023
5
out of
5
rating by Leslie Mackey
"When I called looking for cheaper insurance Nick was very helpful and professional. What I liked about him the most was his energy and his was honest with me from the start. Thanks Nick for making my day."
We responded:
"Thank you so much for the five star review Leslie! I'm glad to hear that you had a great experience working with Nick. Nick and the rest of our team really strive to give exceptional customer service!"
Ray Boyles
September 26, 2023
5
out of
5
rating by Ray Boyles
"Tyler was a tremendous help with my policies!!! Couldn’t ask for a better customer service experience!!!"
We responded:
"Thanks for the 5 Star review Ray! I'm so glad to hear of your great experience working with Tyler!"
Ray Carter
September 25, 2023
5
out of
5
rating by Ray Carter
"Phenomenal service. Nick's level of understanding for what I cared about and how to cover my needs was spot on. I've seen state farm is consistently rated as the top insurance provider for ga. Even though it cost a bit more then others im confident it will be worth it based off of the service displayed in our phone call."
We responded:
"Thanks for the 5 Star review Ray! I love hearing clients acknowledge our team when they provide great service. Nick does a great job protecting our customers in Southeast Georgia!"