
State Farm® Insurance Agent Douglas Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Baker
June 2, 2025
"Alexis was very helpful and understanding. She was quick to answer all of my questions and help with the issues I was having. Very friendly staff at Douglas Phelps State Farm."
"Thank you, Paul, for sharing your positive experience with us. It's wonderful to hear that Alexis was able to assist you effectively and that you found our staff friendly. We appreciate your feedback and are glad to know we could meet your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Kyle “nom nom” Ruttencutter
May 23, 2025
"Davison was very helpful always kind and great energy good people love calling them and just over all a great experience"
"Thanks, Kyle! We appreciate your great rating."
Charles Riepenhoff
May 21, 2025
"Alexis is great! She is very kind and friendly. If I need to get something done, she is right on it!"
"Thank you, Charles, for sharing your positive experience with Alexis. It's wonderful to hear how her kindness and promptness made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Virginia Adorno
May 21, 2025
"Great team, always very helpful and friendly!"
"Thank you, Virginia, for your wonderful feedback! We're delighted to hear that you find our team helpful and friendly. Your satisfaction is our priority, and we appreciate your support. If you ever need assistance, feel free to reach out."
Matthew
April 30, 2025
"Thank you Davison For the patients and helping me through everything, I cannot thank you enough for everything you have done also thank you everyone at Douglas Phelps State Farm Agency. Nothing y’all do goes unnoticed!!"
"Thank you, Matthew! We're so glad to hear that you love our agency. Thank you for your kind words and support!"
Aaliyah Williams
April 29, 2025
"Alexis helped me save on car and life insurance!! She was very patient and informative ! State Farm is definitely THE BEST INSURANCE COMPANY !!"
"Thank you for sharing your experience, Aaliyah! It's wonderful to hear that Alexis was able to assist you effectively and help you save on your car and life insurance. Your kind words about her patience and informative approach mean a lot to us. We're glad to have you as part of the State Farm family and appreciate your trust in us as your insurance provider."
Falyn Bond
April 19, 2025
"Anna is the best insurance agent we could ask for! From our auto to business policies she made sure we were taken care of. She gave us the different options for rates (which were great) & recommended her choice as she explained every inch of the coverage. One of the favorite reasons I love State Farm is because of the relationship they build with their customers & how fast they respond when you are in need. 10/10 recommend!"
"Thank you so much for sharing your experience with Anna and our team! It's awesome to hear that she was able to assist you with your auto and business policies, providing you with great options and clear explanations. Your recommendation means a lot, and we're grateful for your trust in us."
Brooke Shermer
April 8, 2025
"Shout out to Davison who helped me today! She was very sweet and helped resolve an account issue I had!"
"Thank you for sharing your experience with us, Brooke! It's wonderful to hear that Davison was able to assist you effectively and provide the support you needed. We appreciate your feedback and are glad to know you had a positive experience. We look forward to continuing to serve you!"
Misty Ownbey
March 21, 2025
"Davison was great! she was quick and super helpful!"
"Thank you, Misty, for sharing your experience with Davison! She is such a valuable asset to our team. If there's anything else we can assist you with, please let us know!"
Marcus Chambers
March 19, 2025
"Very friendly and professional."
"Thank you, Marcus, for your kind words and 5-star rating. We're glad to know that you found our service both friendly and professional. Your feedback is greatly appreciated!"
James Dozier
March 10, 2025
"Absolutely oustanding service!!"
"Thank you, James, for your great review! We're glad to hear that you had such a positive experience with our agency. Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future."
Ebony Brown
February 28, 2025
"Davison was a great help. She followed through with everything she said she would do and completely resolved the reason for me call."
"Thank you, Ebony, for sharing your experience with Davison. It's great to hear that she could assist you effectively and resolve your concerns. We appreciate your feedback and your 5-star rating!"
Priscilla Bradley
February 20, 2025
"Alexis Taylor did a very good job. Very professional, patient and kind when answering my questions. She addressed my concerns and I was very satisfied with the policy issued to me. I really appreciated that she listened and addressed my needs patiently and kindly. I will refer her to others."
"Priscilla, thank you for sharing your experience with Alexis! We're so glad that you are satisfied with your policy and appreciate your intention to refer her to others. Your feedback is invaluable to us, and we're glad to have met your needs effectively."
Queen Hazel
February 18, 2025
"Spoke with destiny and she was awesome.... She should receive a raise and promotion.... love the way she helped and made everything easy and understandable"
"It's awesome to hear that Destiny was able to assist you so effectively and make everything easy and understandable. We truly value your feedback and appreciate your kind words. Your satisfaction is our top priority, and we're grateful to know that Destiny made such a positive impact."
Dabbin Wyman710
February 18, 2025
"Had a great experience and truly am thankful for Destiny helping me out and saving me half of what I was paying previously! It’s such a huge thing and helps me not struggle week to week now; super happy I called and asked for a quote because it was beyond worth it! Now I can take my little boy to Disney for sure this summer and won’t have to stress as much about it now! Again thank you Destiny very much 5/5 service"
"Thank you for sharing your experience with our team. It's wonderful to hear that Destiny was able to assist you and make such a positive impact on your insurance experience. We hope you have an amazing time with your son at Disney. Don't hesitate to reach out if we can assist you with anything in the future."
Lorraine Hernandez
February 7, 2025
"Five star office hands-down!! 🙌🏼🙌🏼❤️🙌🏼💯💯💯💯"
"Thank you, Lorraine! So glad we've been able to assist you with your insurance needs. We appreciate your support!"
Angelina Moore
February 7, 2025
"First time auto accident and the team has been so helpful and understanding. They walked me through step by step and got me in contact with next person almost immediately!! Truly love this insurance!!"
"Thank you, Angelina, for sharing your experience with us. I'm glad we could guide you through your first auto accident with care and efficiency. We're grateful for your trust in us and are here whenever you need assistance."
Dianne Pettway
January 31, 2025
"I called Douglas Phelps 'office today with a big problem that I had,but not with my policies that I have with them. First I spoke to Megan,and she listened diligently and then asked Mr Phelps questions regarding my issues,and now I have a recommended starting point how to go forward with my problem. Thank you Megan and Mr Phelps!!! They even called me back to let me know if I need any more help,to ca back!!! Your advice is much appreciate!!"
"Thank you, Dianne, for sharing your experience with us. I'm grateful we could assist you with your concerns. If you need any further assistance, please feel free to reach out. Your feedback is truly appreciated!"
Lindsey Hipchen
January 31, 2025
"Davison was a great help! Thank you!"
"Thank you, Lindsey, for your awesome feedback for Davison! I'm so glad to hear she could assist you so effectively. We appreciate your support and look forward to continuing to meet your insurance needs."
Janet Kornegay
January 24, 2025
"They are absolutely the nicest and most caring insurance company I’ve ever dealt with. They understand when problems arise and they work with you on paying your bill and it’s like talking to a regular person. They don’t make you feel like you’re just money to them. I fully 100% recommend them!"
"Thank you so much for your wonderful review, Janet! We're thrilled to hear that you feel valued and understood by our team. It's our goal to ensure customers have excellent experiences. Your recommendation means the world to us! -Douglas Phelps State Farm"
P Wolf Papaw
January 16, 2025
"Very helpful."
"Thanks for the review! I'm so glad you had a good experience with our office!"
Steve Stirling
January 15, 2025
"Alexis does a great job meeting client needs. She is very professional and friendly as well. Keep up the good work."
"Thank you, Steve! Alexis will be happy to hear your kind words. Your review and support mean the world to us. "
JD Shrum
January 14, 2025
"Davison was very polite and returned my call quickly w/the answers I needed."
"Thanks for sharing your experience, JD! I'm happy to hear Davison could assist you with your questions. We appreciate your feedback and look forward to assisting you again!"
Caitlin Prescott
January 9, 2025
"I love State Farm. They have always been very professional and helpful. Alexis went out of her way to send a text when I couldn’t answer the phone to make sure that some changes I submitted through the app were correct. She was very helpful with my questions following and super sweet! ☺️"
"Caitlin, thank you for your great review recognizing Alexis! She will definitely appreciate your compliments and kind words. Your feedback is greatly appreciated, and we're grateful to have you as a Douglas Phelps State Farm customer!"
leslie hicks
January 7, 2025
"Davison was super helpful and answered all my questions!"
"Thanks for sharing your experience, Leslie! It's fantastic to hear that Davison was able to assist you and answer all your questions. We're here to help whenever you need us!"