State Farm® Insurance Agent Douglas Phelps
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Haley Myers
February 13, 2026
"Anna has consistently called me about every 3 months to try and write me a policy. We were finally able to get that policy started and are paying a lot less for our 3 vehicles per month, along with life insurance and renters insurance combined. I appreciate her hard work, dedication and consistency!"
skspank
February 5, 2026
"I have had to call about several different things the last two months and they are always quick to handle whatever I need. Great service and follow up."
"We're glad to hear you had a great experience and that we could help answer all your questions. We appreciate your kind words and are here anytime you need us!"
Marcus Chambers
February 5, 2026
"Very friendly and professional. Excellent service."
"Thank you, Marcus, for your kind words and 5-star rating. We're glad to know that you found our service both friendly and professional. Your feedback is greatly appreciated!"
Tamika Reed
February 2, 2026
"Davison was phenomenal as always. She was very thorough and made sure I was satisfied. Thank you so much😍"
"Thank you, Tamika! We are so happy Davison could help you. We appreciate your trust and look forward to continuing to assist you with your insurance needs!"
John Booker
January 30, 2026
"Alexis was kind and fast with her work"
"Thank you, John! We are so happy Alexis could help you. We appreciate your support!"
Daisy Reddish
January 29, 2026
"We had a wonderful experience with Davison! She helped us understand more about home owners insurance and bundling our home and auto!! As first time home owners, I definitely recommend you go with State Farm. Davison provided the best care and expertise during our experience!"
"Thank you, Daisy! We are so happy Davison could help you. We appreciate your trust and look forward to continuing to assist you with your insurance needs!"
Christian McAfee
January 23, 2026
"Abbey was a great help in making sure I knew what my options were to get the best plan possible"
"Thank you, Christian, for the kind feedback! We’re grateful for your business and support."
Hannah Brown
January 23, 2026
"Abbey was super helpful during this process. She kept me informed of all my discounts/ options and coverages and answered any questions I had. It was a delight working with her."
"Thank you so much for the kind words! We are thrilled that Abbey was so helpful and kept you informed every step of the way."
Mason Adams
January 23, 2026
"Abbey did a great job of showing me different options and working with me to get the right coverage at a great price!"
"Thank you for the review! We’re glad Abbey could walk you through the options and help find coverage that fits your needs. We appreciate you choosing Douglas Phelps State Farm."
Teanishia Edmond
December 31, 2025
"I just want to say Thank you Davison soooo much for your assistance, you were GREAT!!"
"Thank you, Teanishia! We are so happy Davison could help you. We appreciate your support!"
Miranda Matos
November 26, 2025
"Davison was so helpful knowledgeable and made the process quick and easy with adding insurance back to my vehicle"
"Thank you so much for your kind words! We're thrilled to hear that Davison was able to make the process quick and easy for you. We appreciate your trust and look forward to continuing to assist you with your insurance needs!"
Gracie Watkins
November 11, 2025
"Wonderful customer service and very helpful. Answered all of my questions in a professional manor and explained everything to me for a better understanding."
"Thank you, Gracie! We're glad to hear you had a great experience and that we could help answer all your questions. We appreciate your kind words and are here anytime you need us!"
Reign Supreme
November 4, 2025
"Davison was so friendly and helpful with resolving my issue with my premium. I was considering switching but the options she provided caused me to reconsider. I truly appreciated her warmth and professionalism."
"Thank you for your kind words! We're glad Davison could assist you and help find the right options for your premium. We appreciate your trust and are here whenever you need us!"
Heather Richardson
October 24, 2025
"We had an absolutely wonderful experience working with Alexis when purchasing our car. She helped us get our insurance set up the very same day and made the process completely seamless. Alexis was friendly, professional, and incredibly efficient—and the best part was how easy it was to reach her directly! No long hold times or endless transfers, just genuine, top-notch service. It’s rare to find someone so personable and capable. We’re so grateful for her help and highly recommend working with her! Kindest Regards , Travis and Heather"
"Thank you so much for your kind words! We're thrilled to hear that Alexis made your car buying and insurance process seamless. Your support means a lot to us!"
Michael Saunders
October 20, 2025
"Can't say enough about Douglas Phelps State Farm. They have been so helpful in every step from auto to homeowners! Highly recommended!!"
"Thank you so much for your kind words! We're thrilled to hear that Douglas Phelps State Farm has been helpful throughout your auto and homeowners insurance experience. Your support means a lot to us! "
Demetrius Coleman
October 15, 2025
"I Would Like To Send A Big Thanks To Anna And Alexis For Guiding Me Through My Process And Being So Patient With Me. They've Made My Transition Over to State Farm A Breeze And I Just Want To Give Them Recognition And I Look Forward To Seeing You all In The Near Future Thanks Again"
"Thank you, Mr. Coleman, for your kind words! We’re so happy to hear that Anna and Alexis made your transition to State Farm smooth and easy. We’ll be sure to share your appreciation with them. We look forward to assisting you again in the near future!"
Chrystal Thomas
September 22, 2025
"Alexis was AMAZING!! Very helpful when answering all of my questions and making sure I understood what to expect next. Thanks again for all of your help!!"
"Thank you so much for your kind words, Ms. Thomas! We’re thrilled to hear that Alexis provided you with great service. "
Mr Brannen
September 19, 2025
"Davison is the sweetest most professional young person ever. No matter my questions or issues, her and others in her office ALWAYS make me feel taken care of. I love my Insurance company and our Douglas Phelps team in Brunswick."
"Thank you so much for the 5-star rating! We appreciate your support and look forward to serving you again in the future."
patricia bennett
September 18, 2025
"Alexis is a professional when it comes to getting the job done in a timely manner and is very polite. Always there to help any time you need her. God job Alexis. 🙂."
"Thank you so much for your kind words, Ms. Bennett! We’re thrilled to hear that Alexis provided you with timely and polite service. "
Hope Dasher
September 15, 2025
"Its always a pleasure talking with Alexis when I call and make my payment. She's nice and polite. For me that goes a long way"
"Thanks, Hope! We're so glad to know you had a positive experience. Thank you for taking the time to share your experience with Alexis here at Douglas Phelps State Farm!"
Marquis Byrd
September 15, 2025
"Make sure you ask for Anna Herrin she has the best personality and knowledge in this industry she will take good care of you and your family needs."
"Thank you so much for your kind words! We're thrilled to hear that Anna provided helpful and understanding service. We truly appreciate your feedback and look forward to assisting you again in the future!"
Ebony Strickland
September 8, 2025
"Alexis is always very helpful, understanding and so easy to work with! Great customer service!!"
"Thank you so much for your kind words! We're thrilled to hear that Alexis provided helpful and understanding service. We truly appreciate your feedback and look forward to assisting you again in the future!"
Earlene Lemon
September 6, 2025
"Always super nice when I call. When I go by the office staff always greet you a smile. Kind and courteous. Very respectful. ."
"Thank you for your wonderful feedback! We're delighted to hear that our team at Douglas Phelps State Farm consistently provides friendly and respectful service. Your kind words mean a lot to us, and we look forward to continuing to assist you!"
Priscilla Bradley
September 6, 2025
"Alexis Taylor did a very good job. Very professional, patient and kind when answering my questions. She addressed my concerns and I was very satisfied with the policy issued to me. I really appreciated that she listened and addressed my needs patiently and kindly. I will refer her to others."
"Priscilla, thank you for sharing your experience with Alexis! We're so glad that you are satisfied with your policy and appreciate your intention to refer her to others. Your feedback is invaluable to us, and we're glad to have met your needs effectively."
Kimberly Manos
September 5, 2025
"Alexis and Destiny have both been super helpful with an out of state move!"
"Thank you for sharing your experience! We're so glad Alexis and Destiny were able to assist you during your out-of-state move. We appreciate your trust and are here to help anytime you need us!"